We help SME leaders hire with confidence through Capability, Character and Culture – protecting their team, clients and future growth.

We help SME leaders hire with confidence through Capability, Character and Culture – protecting their team, clients and future growth.

Ways To Work With Me

The 3C’s™ Hiring System

The best hires sit at the intersection of Capability, Culture &Character

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My Exec

Executive Recruitment with Impact

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My Sales Recruiter

A simple, proven approach to hiring properly - built from over 40 years ...

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Sales SOP Courses

Practical sales systems, processes, and training built from decades of real-world sales leadership

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Better Recruitment Starts With The 3C’s™ Hiring System

After more than 40 years in recruitment, sales, and leadership, I’ve learned that the best hires sit at the intersection of Capability, Culture, and Character.

That’s why I created The 3C’s™ Hiring System.

It’s a practical framework designed to help business owners, leaders, and hiring managers make better hiring decisions, avoid costly recruitment mistakes, and build stronger teams.

Having worked with thousands of candidates, leaders, and businesses throughout my career, I’ve seen firsthand what works – and what doesn’t – when it comes to finding and retaining great people.

Today, I help organisations move beyond resumes and gut feel to hire with greater confidence, clarity, and consistency.

Whether you’re hiring your next team member, building a leadership team or looking to improve your recruitment process, The 3C’s™ Hiring System provides a proven approach to hiring better people.

HIRING SUCKS…

(Unless you know exactly what to look for)

STOP costly hiring mistakes with a practical hiring system built from 40 years of real-world recruitment experience.

Capability. Character. Culture.

Built for SME leaders, founders, and managers who want better hires without guesswork.

Stop hiring on hope.
Start hiring with a system.

THE REAL PROBLEM

Most SME businesses don’t have a
hiring system.

Instead they:

Write job ads when someone resigns
Hire on gut feel
Trust résumés
Conduct inconsistent interviews
Ask random questions
Hope the person works out
Then 90 days later…
They’re hiring again.

THE TRUE COST OF A BAD HIRE

A bad hire doesn’t just cost salary – it impacts all of your business.

Instead it costs:

Time
Customers
Team morale
Productivity
Leadership energy
Business momentum

One poor hiring decision can cost
$50,000–$100,000+, plus the opportunity cost of what your business could have achieved.

Why Jo Collier?

After almost 40 years in recruitment, sales
and leadership, I’ve:

Conducted thousands of interviews
Worked with SME businesses across Australia
Led teams and built businesses
Seen what consistently works
Seen what repeatedly fails

I learned something:
Most businesses don’t have a people problem.
They have a hiring system problem.

The 3C’s™ Framework

CAPABILITY

Can they actually do the job?

Skills

Experience

Knowledge

Performance ability

CHARACTER

Are they an Ideal Team Player?

Humble

Hungry

People-smart

Reliable

Resilient

CULTURE

Will they fit your team and create value?

Values alignment

Communication style

Behaviour fit

Long-term contribution

WHAT’S INCLUDED

The Complete 3C’s™ Hiring System

Various implementation modules with
practical tools and systems:

Role clarity and performance
scorecards

Job ad frameworks

Attraction strategies
Shortlisting systems
Phone screen scripts
Structured interview frameworks
Candidate scoring tools
Reference check templates
Due diligence checklists
Offer templates
Onboarding systems
AI tools and hiring agents
Downloadable templates
Documentation and guides

Weekly LIVE implementation
sessions

CONTINUOUS IMPROVEMENT
Hiring changes.
AI changes.
Markets change.

Your system should too.

You receive:
New tools
Updated templates
AI enhancements
Continuous improvements
Weekly live support

What they Say About Us

“I’m into my sixth week at Furphy and wanted to give you a brief update. I am enjoying it immensely! They are a great company with good people and a very positive, helpful culture. I have seen enough to know I can contribute to their success.

Your recruiting processes are thorough and very impressive. I thought so at the time when you were asking me questions that nobody has ever asked me before. Now I see how you not only place people into positions from a functional perspective, but also ensure the person matches the role and company from a cultural perspective, so that they are a good fit and likely to stay.

Sincere thanks for enabling me to land where I am right now. I will put in a good word for you every chance I get.”

Roger Guille, J. Furphy & Sons

“Thank you for your onboarding thoughts.

I also wanted to thank you for all your support and guidance during the interview process. I am absolutely pleased to have successfully secured the role and truly appreciate the part you played in helping me achieve this outcome.

Your advice and preparation made a huge difference, and I’m very grateful for your assistance along the way.

Thanks again for everything. I look forward to staying in touch.”

Viv Govender

“Eltech have used My Exec for many years for our employment requirements, in fact around 80% of our staff have come through My Exec. We have found that Jo and her team fully understand our requirements, they spend a lot of time with us digging into establishing exactly what the job requirement is before they go to market. They analyse the best way to market the position in view of the best results & then are extremely thorough in interviews before we even get to meet a potential candidate.

Jo also works closely with us discussing future requirements which we find very helpful with planning.” 

Anthony Arckoll, General Manager, Eltech